Shipping policy

Last updated: December 2025

Shipping destinations

We currently ship within the United States only. We do not offer international shipping at this time.

Processing time (made-to-order items)

All of our photo magnets are custom-made. Please allow 2–5 business days for production and processing before your order ships.
During peak seasons or promotions, processing times may be slightly longer.

Shipping carrier & delivery time

We ship via USPS. Estimated delivery times (after shipment) are typically:

  • 3–7 business days (depending on location and seasonal carrier volume)

Delivery times are estimates and may vary due to USPS delays, weather, holidays, or other factors outside our control.

Shipping rates

We offer flat-rate shipping

Shipping rates are calculated at checkout.

Tracking

If tracking is available for your shipment, you’ll receive a shipping confirmation email with your tracking number once your order has been dispatched.

Address accuracy

Please double-check your shipping address at checkout. If an address is entered incorrectly or incompletely and the package is returned to us or marked undeliverable, we may need to charge a reshipping fee.

PO Boxes & APO/FPO

We can ship to PO Boxes. APO/FPO availability depends on USPS service and may take longer than standard delivery.

Lost, delayed, or stolen packages

Once your package is handed off to USPS, shipping delays can occur. If your tracking shows “delivered” but you haven’t received your package, please:

  1. check around your delivery area / mailbox,

  2. contact your local USPS office, and

  3. email us so we can assist.

We are not responsible for packages marked as delivered by the carrier to the address provided, but we will do our best to help you resolve the issue.

Damaged packages

If your order arrives damaged, please email us within 14 days of delivery at hello@storypressmagnets.com with:

  • your order number, and

  • clear photos of the damage (item + packaging)

We’ll review and, if approved, arrange a replacement according to our Remake Policy.

Where we ship from

Orders are produced and shipped from the United States (California) through our production/fulfillment workflow.

Contact

Questions about shipping? Email us at hello@storypressmagnets.com.